News

Advert Fixes

25/03/2014 11:57 Written by P.Sgt.Levers

Dear Passengers and Crew,

We heard you, and we heard them! We know the adverts were blaring out music and trying to force you to log off. Unfortunately the advertising supplier was failing to properly moderate the adverts before they displayed to you.

In the early hours of this morning we have pushed some fixes which should prevent invisible adverts blaring out noise, adverts forcing you to log off, and adverts which get stuck on your screen. The banner and box adverts will still display, but you will now be able to CLOSE the box, rather than just minimise it. This means that if music does start to play, you can stop it straight away by closing the box.

If you have any issues, please contact an on duty navigator by hitting F2 or submitting a support question HERE.

Kind Regards,

ChatTeam

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